Premium Watch Services at Jackson Jewelers
Premium Watch Services at Jackson Jewelers
Since 1944, Jackson Jewelers has been the trusted name for luxury watch services in the Willamette Valley. Known for craftsmanship, precision, and personalized care, we handle everything from minor adjustments to complete restorations.
Our in-house watchmakers are dedicated to preserving the beauty and functionality of every timepiece, whether it’s a purchase from us or a treasured heirloom. While we exclusively service watches purchased from Jackson Jewelers, we make an exception for all Rolex models, regardless of where they were originally bought.
We can provide estimates upfront on request to ensure full transparency regarding costs and timelines. Every repair, from quick fixes to extensive overhauls, is carried out in our inhouse service center with attention to detail, safeguarding both the performance and value of your watch.
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Inspection & External Cleaning Services
Regular inspection and external cleaning are essential to extending your watch’s lifespan. Our specialists determine the best approach based on your watch’s material and condition, whether it requires ultrasonic baths, steam jets, or delicate hand-cleaning for sensitive components. Complimentary inspection and cleaning services are available for watches purchased from Jackson Jewelers.
Overhaul & Restoration Services
To maintain optimal performance, we recommend regular overhauls for mechanical watches. This detailed process involves completely disassembling the movement, inspecting and replacing any worn components, thoroughly cleaning each part, and reassembling the watch to ensure precise timekeeping.
Currently, we offer overhaul and restoration services exclusively for Rolex timepieces. For other watch brands, service is only available if the watch was originally purchased from Jackson Jewelers. All non-Rolex watches require approval from our watch department before service can proceed.
Wristband Adjustments and Repairs
We offer complimentary sizing for wristbands at the time of purchase, whether made in-store or online. Over time, bands and bracelets may require refinishing or repairs. Our technicians restore metal bracelets by removing scratches and polishing them to their original luster. Leather, rubber, and textile straps are also hand-cleaned and treated to maintain their durability and appearance.
Specialized Watch Services Provided for a Fee
- Battery Replacement
We offer battery replacement for quartz watches purchased from Jackson Jewelers. This service requires leaving the watch with us for a minimum of seven days. Please note that we currently do not replace batteries for watches purchased elsewhere, and on-the-spot battery changes are not available.
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Clasp Mechanism Inspection
A secure clasp ensures your watch stays comfortably in place. We inspect clasps, pins, and screws, replacing any worn components to ensure longevity.
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Case Seal Testing
Protecting your watch from moisture, dust, and debris is essential. We pressure-test cases to identify weak seals and replace gaskets as needed to maintain water resistance. -
Movement and Accuracy Testing
We use advanced timing machines to ensure precise timekeeping. Any deviations are corrected by adjusting the balance or regulator for optimal accuracy. -
Winding System and Rotor Functionality
For automatic watches, we assess the winding system and rotor to ensure smooth operation and efficient energy transfer.
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Movement Calibration
Our master watchmakers provide fine-tuning of the movement’s balance and spring for precise timekeeping. -
Lug Pin Replacement
We replace worn lug pins and spring bars to keep your watchband securely attached to the case, ensuring comfort and reliability.
How to Initiate Your Watch Serviced with Jackson Jewelers
To begin, schedule an appointment through the link provided below. During your appointment, we’ll assess your watch’s condition and offer a preliminary repair recommendation.
Our standard service time ranges from 4 to 6 weeks, depending on the complexity of the repair. Before we proceed, our watchmaker will thoroughly inspect the timepiece. If additional repairs are required beyond what was initially discussed, we will contact you for approval before continuing.
For clients seeking a streamlined process, you can authorize us to complete all necessary repairs without requiring a formal quote. If preferred, we are also happy to provide an estimate before starting any work.
As an official Rolex parts account, Jackson Jewelers can source authentic parts directly from the manufacturer, ensuring the highest quality service for your timepiece.
At Jackson Jewelers, we are committed to excellence in every detail. Whether your watch requires a minor adjustment or a complete restoration, trust us to care for it as if it were our own. Schedule your appointment today and experience the precision, care, and expertise that have defined our service for over 80 years.
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